Frequently asked questions

Everything you need to know about membership.

If you do not find the answer here, speak to our team directly and we will walk you through it.

The essentials

The questions organisations ask first.

Membership

What exactly is a CCB membership?

A managed programme giving your organisation negotiated member rates at a curated hotel network, a dedicated Member Service Manager, and a full suite of spend visibility and reporting tools. It is not a booking portal or a travel agency.

Savings

How much will we actually save?

Member organisations typically save 20 to 35 percent on hotel accommodation compared with direct or OTA pricing. We model your specific saving before you commit to anything.

Onboarding

How long does onboarding take?

Most organisations are fully onboarded and booking within two to three weeks. Enterprise memberships with multiple entities may take three to four.

Still have questions?

Speak to a CCB consultant and get a straight answer about whether membership fits your organisation.